What happens when your user changes his password?
November 6th, 2012 by Aviram, Filed under: Commentary, Corporate Security, Culture, Social Engineering, Web
You just forced the user to change his password; periodic password changing is good policy, right?
Now lets see what happens next:
- The user sends the password to himself by email, in plaintext, so he won’t forget. Now it’s in his inbox, viewable on the email ‘preview’ section to anyone shoulder surfing
- He then writes it on a post-it note. The cleaning person threw out the previous password (but that’s ok, he finally remembered it). Now there’s a post it with the password in the top right drawer
- He then sends it to his wife/friend/colleague who also uses the account sometimes. Now it’s in another person’s inbox, again in a preview pane. He might have typed their email wrong and sent it to someone else by mistake, or maybe they put it on a post-it note too
- The next time he tries to login he will use the old password (that he remembers) and fail. Your system will lock him out, and he will call to have it released. Another false positive that makes the person auditing the log for lock outs not pay attention to the warnings
- He will then sign up to the new and cool social web site and use this last password as his password there. It’s already on the post-it note: Why write another? This new social web site will soon be cracked and your user’s password will be available online
Remind me again why changing passwords periodically is good for security? Oh, I get it. You were just living up to the bad reputation and preventing ease of use.
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Sceptic
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Aviram
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http://durdle.com/ Howard Durdle
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justin
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Aviram



