New computers – Windows 7 – printers and USB

C’mon, fess up.  Who did the discovery protocol for Windows Universal Plug and Play?

Was it supposed to work for USB?

Windows has always been annoying in regard to USB.  I’ve had it “forget” mice and jump drives (sometimes never to accept them again on that port).  I’ve had a port “locked” by an Adobe picture manager (which I hadn’t realized Adobe was installing while I was trying to upgrade Reader to get rid of the latest round of vulnerabilities) so that it never recognized my camera again on *any* USB port, and insisted that every jump drive I attached was a camera.  Windows has never been willing to specifically identify any USB port even if it reports a problem.

Recently our printer (yes, a Winprinter with a USB connection: these days, can you find any other type?) has been flaky.  Not the printer itself: it’s fine.  And, yes, I did install the correct Win 7 driver, thank you very much.  Not that either Microsoft nor HP were very helpful about that.  The computer started out just fine, for a few months.  Then it started not recognizing that it had a printer.  Then it started seeing that it had something connected, but couldn’t tell what it was.  And sometimes it would cycle between these states constantly, while I was working.  (I’d hear a rising double beep as it realized it had a printer, or a falling double beep as it lost it, or couldn’t recognize it.  It got so bad that I’ve had to turn the speaker volume down given the near constant clamour of beeps.)  We tried different things: rebooting, changing to another user, power cycling the printer, power cycling the printer and waiting a while before we turned it on, turning the printer on first, not turning the printer off when once it had successfully accepted a print job.  Sometimes they worked, sometimes they didn’t.  Recently it’s gotten a lot worse.

(And, yes, I did Google it.  And AltaVistaed it  Never found anything helpful.  Even when I added profanity, as I suspected would be the case with someone who had gotten as frustrated with it as I was.)

So, at Gloria’s suggestion, today I hauled the computer out of its nook and swapped the printer to another USB port.

She was right: after I changed it the queue printed.

I lost the keyboard, monitor (twice), mouse (twice).  Eventually got them back. And then the computer crashed.  I lost some bookmarks I had collected this morning, and some outbound email: don’t know what or how much.  As far as I can tell I still have access to other devices, but I got a report that the Passport drive has a problem and I’m currently running a check on it.

But the printer is still printing.  So far.

I could really get to hate Microsoft.  Very easily …

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  • http://www.globemicro.com Phil

    We get this sort of behavior a lot with printers, it is often caused by a combination of poor quality USB cables and cheap printers that draw too much current from the USB port. We have even known for the cable to loose so much current, with the printer right on the edge of the allowable spec, that the USB ports can get damaged. So replacing your USB cable with something a bit shorter and a bit thicker might be of use.

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