Elance user information compromised

God bless the law that forces companies to disclose when they are hacked and customer information is compromised. Not only do we get a chance to protect ourselves but it also reminds us that this apparently happens more often then we would think.

This time it’s elance.com:

Dear (my account name),
We recently learned that certain Elance user information was accessed without authorization, including potentially yours. The data accessed was contact information — specifically name, email address, telephone number, city location and Elance login information (passwords were protected with encryption). This incident did NOT involve any credit card, bank account, social security or tax ID numbers.
We have remedied the cause of the breach and are working with appropriate authorities. We have also implemented additional security measures and have strengthened password requirements to protect all of our users.
We sincerely regret any inconvenience or disruption this may cause.
If you have any unanswered questions and for ongoing information about this matter, please visit this page in our Trust & Safety center: http://www.elance.com/p/trust/account_security.html
For information on re-setting your password, visit: http://help.elance.com/forums/30969/entries/47262
Thank you for your understanding,
Michael Culver
Vice President
Elance

What I would like to see, is what “additional security measures” are they really taking. Also (and I’ll admit I have a one-track-mind) did they do a proper security scan to ensure the servers don’t have any holes? What were the results?

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  • http://www.richmond-blogs.com/entrepreneurship/elance-security-breach-email-is-not-a-hoax-ways-to-protect-your-online-identity Rich

    Scary. If the big boys can’t do better than this, what hope is there for the rest of us?